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Customer Reviews
- Paige A., Pittsburgh, Pennsylvania
“Tim is the BEST agent! He is always there when I have questions and makes the process of getting insurance a lot less daunting, especially if it is your first time!”
- CSChristal S., Pittsburgh, Pennsylvania
“Excellent customer service! David Crawford was so polite and helpful answering all my questions. You really don’t get that time of experience nowadays!!”
- DMDeBorah M., Pittsburgh, Pennsylvania
“Cathy Schuessler is a true professional. She is knowledgeable, personable and provides great customer service.”
- Ethan L., Pittsburgh, Pennsylvania
“Tim was extremely helpful and timely. The whole process was explained very easily and I had my insurance set up painlessly. I’d definitely recommend to a friend.”
- BSBeth S., Pittsburgh, Pennsylvania
“Tom was friendly, professional and completed my Home and Auto quotes quickly. He also took the time to go over the details so I could accurately compare them against my State Farm policies.
Thanks to the McElhinny Insurance Agency, I now have better coverage AND lower premium – Highly recommend!” - GCGabe C., Pittsburgh, Pennsylvania
- Patricia H., Pittsburgh, Pennsylvania
“I had been with another insurance company for years, but decided to look around to compare prices and services. Tom McElhinny at McElhinny Insurance Agency was referred to me from a friend, and Tom was able to save me several hundred dollars. He was so friendly and helpful and made the process easy. He is always available and promptly responds to my questions. So glad I changed to Erie Insurance through McElhinny Insurance Agency!”
- CHERYL M., Pittsburgh, Pennsylvania
“I moved back to Pennsylvania from the West Coast and was referred to Tim McElhinny for all of my insurance needs. His willingness to be patient as I asked questions about this new state’s insurance and to suggest coverages that are appropriate for the home that I purchased was really appreciated. When I had a water heater quit working, barely 6 months into owning the home, Tim help me get that claim filed. He had add mechanical breakdown coverage on my policy. Recently, I bought a new vehicle, and he had the policy revised before the dealership could even reach out to him. That’s service! I rely on Tim and this agency for all of my insurance needs. They are a great partner!”
- Mark L., Pittsburgh, Pennsylvania
“I love the fact that Tim took the time to explain things to me instead of just handing me a quote and expecting me to understand it. He answered all my questions and was very professional. He was also prompt and did what he said he was going to do. He always called me back when I asked him to. We have had our auto insurance with Tim since I started to drive 33 years ago. I highly recommend him and his agency. He is a really nice guy as well!”
- Çolleen A., Pittsburgh, Pennsylvania
“When my husband passed suddenly Tom was quick to respond to my issues of concern with regard to switching all our insurance information to accommodate me in this most trying time. Within a few days, documents were sent to me electronically and the transactions were seem less and easy for me to change. I highly recommend McElhinny for all your insurance needs.”
- DMDavid M., Pittsburgh, Pennsylvania
“David has passed away.”
- Zhongmei T., Pittsburgh, Pennsylvania
“it’s nice to find out an insurance company like McElhinny to have better policy with lower price.”
- Russ B., Pittsburgh, Pennsylvania
“Quick and easy customer service”
- Stephanie F., Pittsburgh, Pennsylvania
“I’ve been working with McElhenny/Erie Insurance Agency since I moved here 2 years ago. Lisa has been so great to work with. They have the best rates I’ve been able to find anywhere.”
- JDJohn D., Pittsburgh, Pennsylvania