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Customer Reviews
- JMJason M., Pittsburgh, Pennsylvania
“Excellent service with great policies and rates. They are the best”
- Linda K., Pittsburgh, Pennsylvania
“I’ve been with this agency for many years. I switched to Erie Ins. for 2 reasons, their rates were more competitive for the same level of coverage, and my prior insurance agent was not helpful and didn’t spend time reviewing my coverage during renewal time.
I recently reviewed my suto and homeowner’s coverage with my Erie agent (McElhinny), and even though my homeowners’ rates increased, they took the time to walk through and explain. Rates are important, but service is just as important, should you need to submit a claim.” - PBPeggy B., Pittsburgh, Pennsylvania
- Karen C., Pittsburgh, Pennsylvania
“This agent responded kindly and quickly to my needs and I really appreciated his thoroughness.”
- JCJuan C., Pittsburgh, Pennsylvania
“Best Insurance company in the Pittsburgh area. They understand customer service and how to take care of you and your families needs. I have referred many people and every single one has spoken about the luxury customer service experience that McElhinny offers.”
- Aaron K., Pittsburgh, Pennsylvania
“I dealt with Tim and he was great! Always super quick to email or call you back. Very patient despite my hundreds of questions. Not pushy at all with regard to trying to get you to sign up for policies you don’t want. Overall great experience getting signed up with Erie Insurance for home, auto and business.”
- DSDarlene S., Pittsburgh, Pennsylvania
“Easy to work with”
- Sharla B., Pittsburgh, Pennsylvania
“Very responsive and knowledgeable. Answered all questions thoroughly.”
- MSSouth Park, PACustomer since Jul 2023
- Chris M.
“Cathy was so helpful and able to breakdown our insurance to the point where we are now paying less but getting better coverage!”
- HHPleasant Hills, PACustomer since Mar 2012
“Very good service”
- Carla H., Pittsburgh, PA
“Denise was very helpful and helped me save on car and renters insurance! Thank you!
” - Larry M., Pittsburgh, PA
“The agents and staff here are excellent! When I first went here for a quote, they saved me a lot on car and home insurance. I couldn’t believe how much they saved me with Erie, vs. another Major Insurance company. And even corrected the coverage on my Condo home owner’s insurance , I really wasn’t done right by previous agent.”
- DCDavid C., Pittsburgh, PA
“Great customer service, always available and great support.
” - NLNancy L., Pittsburgh, PA
“Fast and efficient service. Best I ever dealt with.”